Loome Connection

What is Sugar CRM?

Sugar CRM is a customer relationship management system that covers a spectrum of functionality from customer support to marketing automation. The combination of products is designed to manage the progression of users through the sales funnel, providing visibility and analytics for every stage of the sales process. After conversion, the customer support module provides a platform to manage support calls, with support for a product knowledge base as well as an intelligent case routing system.

Their software is offered in different packages: Sugar Professional and Sugar Enterprise and Sugar Ultimate as well as more function specific modules called Sugar Serve, Sugar Sell and Sugar Market.

Extract Data From Sugar CRM

Loome makes it simple to connect to Sugar CRM and extract data for downstream systems such as an Integration Hub, Reporting Data Store, Data Lake or Enterprise Data Warehouse. In-built features allow bulk selection of all source tables/files to be automatically synced on a regular schedule, minimising data load size leveraging incremental logic.