When something goes wrong, you need to know straight away. Get notified immediately on issues in order to be able to take necessary action.
Schedule a prioritized list of actions to serve up analytics in a format suitable for operational staff.
Record critical operational activity to ensure processing workflows are complete.
Pre-built solutions using AI to automatically classify documents, detect sentiment and interpret audio.
Publish and distribute all of your analytics assets within a single, unified hub.
Powerful natural language search capabilities allowing you to discover any report, data element or document.
|Search Reports by Data Element|
|Natural Language Search|
|Central Analytics Hub|
|Document Ingestion, Discovery and Tagging|
|Call Center AI Framework|
|Customised Report Recommendations*|
|Analytics Recommendation Wizard*|
|Incident Rules Management & Alerts*|